RETURN & STORE POLICY
Return Policy
Fluffy Butt will gladly accepts returns of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a full refund. You must contact us and initiate the return within 14 days of the date ordered.
Return Process
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The customer emailed us.
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The customer will be responsible for the cost of return shipping. Original shipping costs are non-refundable.
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Items must be in perfect condition to be accepted for return. Never worn. Original tags must still be attached.
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Once we receive your return and inspect the item(s), we will refund the purchase amount which will be sent to your order's email address. If the item does not pass return inspection you will not receive a refund.
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Please allow up to two weeks for your return to be processed.
Defective Item Process
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If you have received a defective item, please email us within 5 DAYS to inform us of the issue.
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If we are not notified within five days of receiving the item, it will no longer qualify for a return or replacement.
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You must include a photo of the damage/defect with your email.
Payment Methods
- Credit / Debit Cards and PayPal